Privacy Policy

1. Information we collect

When you register or place an order, we may collect your name, phone number, email address, delivery address, and order history. Payment is handled by our payment provider — we do not store your card or bank details.

2. How we use your information

We use your information to process and deliver your orders, communicate order updates, provide support, and improve our service. We may send you order-related messages by SMS, WhatsApp or email.

3. Cookies

Our site may use cookies and similar technologies to keep you signed in and improve your experience. You can control cookies through your browser settings.

4. Sharing your information

We share information only as needed to fulfil your order — for example with our delivery staff, payment provider, and SMS/WhatsApp provider. We do not sell your personal information to anyone.

5. Data security

We take reasonable measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your rights

You may request access to, correction of, or deletion of your personal data by contacting us. We handle personal data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023.

7. Children

Our online store is intended for adults. We do not knowingly collect personal information from children.

8. Changes

We may update this policy from time to time. The latest version will always be available on this page.

Contact

For any questions about this policy, contact us at srivanistore.srd@gmail.com or +91 93828 28484.